IT Preventive
Maintenance

A Single Point of contact for all
your IT support inquiries






Understand

IT Preventive Maintenance

A proactive approach to prevent and minimize IT issues, downtime, and performance degradation. Through regular monthly visits to your location, we implement preventive measures to ensure a reliable and optimized IT environment, reducing the likelihood of disruptions and maximizing operational efficiency.

We provide rapid on-site SLA ( Service Level Agreement ) services within 2-4 hours for critical server and networking issues within Klang Valley area in Malaysia. Our standby products including Wireless AP, Switches, Firewall, Router and etc to ensure minimal downtime. 

Understand

IT Preventive Maintenance

IT Managed Services refers to the way in which companies entrust the IT processes of their business functions to external vendors.

  • Any business process that can be done from an offshore location can be outsourced.
  • This includes functions like vendor collaboration, server monitoring, firewall protection and IT asset management inside the organization.

Common Scenarios

Recruitment Difficulty

A number of qualified candidates with proper experience and technical skillset are very low in the current market which can lead to recruiting difficulty.

Lack of Specific Skills

Hiring an all rounded IT staff for an organization isn't always easy due to the specialized skills needed to handle an IT department.

Hidden & Uncertain Cost

Training and hiring a new IT employee can cost a lot of money for a business company which also can't guarantee to live up to your expectation.

The Facts

Following shows the companies around the world using outsourcing that benefits the organisation.

%
Reduce and Control Lost
%
Free Up Internal Resources
%
Accelerate Company Reorganisation

Statistic extracted from Initial-O Global.

The Benefits

Outsourcing allows you to free internal resources for other purposes.

REDUCE OPERATION COST

Get your jobs done at a lower cost at the same time experience quality service.

FOCUS ON CORE AREAS

Enable you to focus on building and developing your brand to provide higher value added services.

INCREASE EFFICIENCY

Get your jobs done better with our experience and lead to an increase in productivity and efficiency.

Access to skilled resources

Save the need of recruiting and training expensive resources for your business.

How We Help You

Most tasks can be completed effectively with the help from us.  

IT Audit

IT Auditor is responsible for evaluating an organization's existing infrastructure , company asset list, and validation of software licensing.

TECHNICAL SUPPORT

We provide both remote and on-site support to ensure everything is well-operated. Our support team are responsive and attentive to solve critical issues affecting our clients' daily operation.

vendor liaison

Handling multiple 3rd Party software or hardware can be challenging. Our team collaborate with vendors to work cohesively to provide single point contact for troubleshooting IT related issues.

SLA

IT Service provider is responsible for delivering high availability, quality, responsibility to our customers at any given time. Our rapid response to urgent issues based on Service Level Agreement (SLA) and guarantee to minimize downtime.

Added Value Services

Reformat Service

Free of charge reformat service for contract clients who face software issues that prevents system to function properly which requires to reinstalling Windows.

Loan Unit Devices

Contract clients have privilege to loan IT devices and appliances for a limited period which is based on unit availability.

Technology Sharing

Our team share the latest tech knowledge and news to our clients to enhance their working efficiency and effectiveness.

How We Deliver Services

Faces Problem

Contact Support

Create Ticket

Delivery of Support

OUR INSPIRING PARTNERS

Contact Us

Get In Touch
  • A-11-11 Pinnacle PJ, Jalan Utara C, 46200 Petaling Jaya, Selangor
  • +603-8800 5205
  • [email protected]
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